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FAQ
**Lead Time Update At Bottom**
Guardsman offers a non-toxic, water-based treatment for Fabric and Leather pieces that we can apply here at the store prior to pick-up or delivery. The cost of the treatment depends on the piece, and will do a great job acting as a barrier between liquids and your furniture, giving you time to blot up spills before a stain sets.
If a stain does set, from Food or Beverage, or a Pet or Human accident (Urine, Blood, Vomit), Guardsman includes a 5-Year Warranty with their product. They will recommend something to get your stain out, and if that doesn't work they will have a professional technician come to your home and clean the stain for you. If they are unable to get it out, then the piece is replaced.
Additionally, we at Green Mountain Furniture will expand the standard 1-year labor warranty coverage for an additional 2-years, as a way of showing gratitude to those who are taking proactive steps to care for their furniture. Ask one of our salespeople for more information!
A one-time comfort exchange of your mattress within the first 100 nights of delivery.
When not purchasing a high end luxury mattress whose comfort and feel is undeniable, it can take a few nights of sleeping on a new mattress to really find out if it's a good fit for you. The trouble is mattresses are like underwear, once you've tried them out at home, they are not really returnable. There is a solution. Therapedic, who manufacturers our private line of mattresses as well as their own national lines of mattresses, can take a return on a mattress provided there is a sanitary layer between you and the mattress. So, with the purchase of a Mattress Protector when you buy a Therapedic brand mattress, you get 100 nights to sleep on the mattress, and if not satisfied for any reason, you will receive your money as a store credit, eligible for a one-time exchange of the mattress, or you may spend your store credit on something else if desired.
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